My Concierge™

Guest Experience Package

A WiFi Marketing and Guest Service Tool that increases your social presence and guest satisfaction! Featuring:

  • Guest WiFi Landing Page
  • Online Concierge Service
  • Direct Messaging
  • Collect Guest Information
    • Name, Email, Phone, Facebook Likes & More!

(844) 658-7497
  • InRoom Connections began operations in 2002 as HotAir Network Group, which currently engineers, installs and supports thousands of guest rooms on properties ranging from 60 room boutique motels to world-class beachfront resorts and timeshares.
InRoom Services
  • Drive Up YOUR Guest Satisfaction with OUR Hotel Wireless Services.

  • InRoom Connections offers an integrated HSIA solution tailored to each hotel's wireless and operational requirements with:
  • A Custom Engineered Wireless System.

  • We engineer complete, turn-key wireless packages that provide the best of current technologies, with a robust set of features like "site based monitoring" for both the network infrastructure and the ISP, as well as "self healing network" technologies and services.
  • Expert Installation.

  • We understand you are operating a "hospitality service" and we work to have a minimial impact to your guests by using fast, discrete installation techniques by experienced technicians. The result is that 99% of our hotel installations are completed within three weeks of signing an agreement with InRoom Connections.
  • 24/7/365 Technical Support.

  • In every model of our support, there is always 24/7/365 support that can be reached for a quick response. Our solution provides for every level of anxiety to be resolved, without delay, from answering questions from your guests to calling your ISP to get them back online. Your guests, front desk, and management¬†will be able to contact InRoom Connections Customer Support 24/7 with flexible support plans.
  • Secure Guest Isolation.

  • Developing and building the equipment ourselves gives us the ability to control it, implementing stone-cold security measures and guaranteeing complete guest isolation, peer to peer blocking (blocking illegal content), and firewall protection throughout the network. No other guest, no other internet user anywhere will have access to activity that takes place on another guests' device. Each guest is fully protected and therefore, YOU are fully protected!
  • Equipment/System Support.

  • No in-house expertise with wireless, networks or computers is necessary. InRoom Connections will monitor and maintain your equipment to ensure consistent and reliable operation. Remotely, we can even manage power, data and bandwidth consumption to every guest and all devices.
  • GM Dashboard.

  • This remote management feature is implemented for your convenience. It provides insightful reporting and managing capabilities that will allow you to view metrics of your guests' usage and monitor performance of your HSIA equipment. Not only can you see the performance of your network, but you can ensure that users are receiving the highest of quality service.
  • Brand/Marketing Support.

  • With your input, we can quickly and professionally create materials to promote the wireless service within your hotel such as Counter Cards and Rack Cards. Suitable for your registration desk, this bold message announces that you are an InRoom Connections "all-facility" wireless Internet access site and encourages guests to request the service. Online, we have options for branding and "accessorizing" your wireless authentication and landing web pages.
  • InRoom Connections began operations in 2002 as HotAir Network Group, which currently engineers, installs and supports thousands of guest rooms on properties ranging from 60 room boutique motels to world-class beachfront resorts and timeshares.