My Concierge™

Guest Experience Package

A WiFi Marketing and Guest Service Tool that increases your social presence and guest satisfaction! Featuring:

  • Guest WiFi Landing Page
  • Online Concierge Service
  • Direct Messaging
  • Collect Guest Information
    • Name, Email, Phone, Facebook Likes & More!

(844) 658-7497
  • InRoom Connections began operations in 2002 as HotAir Network Group, which currently engineers, installs and supports thousands of guest rooms on properties ranging from 60 room boutique motels to world-class beachfront resorts and timeshares.
Hotel wireless tech support
  • We're the Complete HSIA Package.

  • We're not just providers of a simple phone service for Hotel HSIA. InRoom Connections provides complete guest internet solutions that includes guest support, hardware installation and maintenance, proactive monitoring services, tiered guest access and billing management.
  • With the Highest Level of Guest Internet Support.

  • The goal is a long term, maintainable system that exceeds the technical requirements, operational compliance, and guest satisfaction levels of all brands. InRoom Connections doesn't "install and run" but is committed to a new level of support, ensuring the success of the property. This can only be achieved if all the components are designed to work together, from a robust wireless signal, backed up by a "Three Tiers of Quality Support" model, to self-healing networks that sense an outage and start the recovery process before the hotel even knows there's an issue.
  • InRoom Connections is a leading provider of high-speed internet access (HSIA) to leading hotel groups including InterContinental Hotels Group, Starwood, Hilton Hospitality, Inc., Best Western International, Choice Hotels International, and Clear Choice. Serving more than 200 hotels in the U.S., InRoom Connections offers flexible, turn-key wireless HSIA solutions for the hospitality industry. InRoom Connections is the hospitality solution for nConnections Business & Technology Services, a HNG Corporation Operating Unit.
  • InRoom Connections began operations in 2002 as HotAir Network Group, which currently engineers, installs and supports thousands of guest rooms on properties ranging from 60 room boutique motels to world-class beachfront resorts and timeshares.