My Concierge™

Guest Experience Package

A WiFi Marketing and Guest Service Tool that increases your social presence and guest satisfaction! Featuring:

  • Guest WiFi Landing Page
  • Online Concierge Service
  • Direct Messaging
  • Collect Guest Information
    • Name, Email, Phone, Facebook Likes & More!

(844) 658-7497
  • InRoom Connections began operations in 2002 as HotAir Network Group, which currently engineers, installs and supports thousands of guest rooms on properties ranging from 60 room boutique motels to world-class beachfront resorts and timeshares.
hotel guest satisfaction
  • Any Hardware + Our Support = A Better Solution.

  • Our hardware solutions offer superior performance, but, it is not always necessary (or feasible) to replace an existing hardware solution. Our experience has shown that most often the problem is the lack of professional Network Support that affects about 75% of the negative comments at a site.
  • Our goal is to help the property reach 100% guest satisfaction, in the most efficient and economical manner. In all our property solutions we offer a complete network / hardware monitoring and support option. Our Network Support will keep your site and equipment online, provide for a better guest experience, and will keep your staff from "guessing" what is online or offline and – in most cases – cycling power unnecessarily and disrupting even more guest network activities.
  • When couple with our various levels of Hardware "Warranty" our Network Support will dramatically reduce your Total Cost of Ownership, through heavy discounts on hardware to including the labor associated with any maintenance.
  • Our Advanced Management Dashboard provides even more insight into the status of your ISP and all your hardware, if there are any issues, what has been done to resolve the issue, and what the plan of action is to reach a resolution quickly.
  • When all these features of our Network Support are implemented, the downtime is dramatically reduced, local staff is free to provide attention to guests, and management is confident that their Guest Internet is being professionally managed!
  • InRoom Connections began operations in 2002 as HotAir Network Group, which currently engineers, installs and supports thousands of guest rooms on properties ranging from 60 room boutique motels to world-class beachfront resorts and timeshares.